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Satisfaction Guarantee (Refund Policy)

We are so confident in the value and healing power of our products, that we offer a money-back guarantee. If you are not satisfied for any reason, we will gladly replace the product or refund the amount paid less the shipping cost.

To initiate a refund:
• This must be your first purchase with us.
• You must have used our products for at least 2 weeks.
• We must be informed at contact@mushroomdoctor.co within 30 days after your product has been registered as shipped.

 

In the case of larger purchases ($150 or more) we reserve the right to investigate further and ensure your claims are not fraudulent (to get free products) before a refund is issued. We also have the right to request un-used or unopened bottles be returned in the case of a refund with a multi-bottle purchase. If vou have any concern, order less product to start!

For Replacements:
If you are unhappy with your product for any reason and want a replacement, we’ll work with you to make it right! Simply email contact@mushroomdoctor.co to give us more details and get assistance.

 

Late or missing refunds

• If you haven’t received a refund yet, first check your bank account again.

• Then contact your credit card company, it may take some time before your refund is officially posted.

• Next contact your bank. There is often some processing time before a refund is posted.

• If you’ve done all of this and you still have not received your refund yet, please contact us at contact@mushroomdoctor.co

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

 

Need help?

Contact us at contact@mushroomdoctor.co for questions related to refunds.