Satisfaction Guarantee (Refund Policy)
We are so confident in the value and healing power of our products, that we offer a money-back guarantee. If you are not satisfied for any reason, we will gladly replace the product or refund the amount paid, less the shipping cost and restock fee of $25.
To initiate a refund:
• We must be informed at contact@mushroomdoctor.co within 14 days after your product has been registered as delivered.
In the case of larger purchases ($150 or more) we reserve the right to investigate further and ensure your claims are not fraudulent (to get free products) before a refund is issued. We also have the right to request un-used or unopened bottles be returned in the case of a refund with a multi-bottle purchase. If you have any concern, order less product to start!
For Replacements:
If you are unhappy with your product for any reason and want a replacement, we’ll work with you to make it right! Simply email contact@mushroomdoctor.co to give us more details and get assistance.
Late or missing refunds
• If you haven’t received a refund yet, first check your bank account again.
• Then contact your credit card company, it may take some time before your refund is officially posted.
• Next contact your bank. There is often some processing time before a refund is posted.
• If you’ve done all of this and you still have not received your refund yet, please contact us at contact@mushroomdoctor.co
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Need help?
Contact us at contact@mushroomdoctor.co for questions related to refunds.
